Terms & Conditions

1. Introduction

These Terms & Conditions (“Terms”) govern your use of the HeatScale website and any services provided by HeatScale.

By using this website or engaging with HeatScale, you agree to these Terms. If you do not agree, please do not use this website or our services.

2. About HeatScale

HeatScale is a UK-based business providing business growth systems and related services for heating, HVAC, and trade businesses.

Our services may include, but are not limited to:

Services are provided based on the scope agreed between HeatScale and each client.

3. Website Use

You agree to use this website only for lawful purposes.

You must not:

We reserve the right to suspend or block access if misuse is detected.

4. Service Enquiries

Submitting a form, booking a call, or contacting HeatScale does not guarantee acceptance as a client.

All services are subject to availability, fit, and mutual agreement.

HeatScale reserves the right to decline enquiries or service requests at its discretion.

5. No Guaranteed Results

While HeatScale aims to improve systems, visibility, lead handling, and growth performance, we do not guarantee specific business outcomes, including but not limited to:

Business performance depends on many external factors including, but not limited to:

Any examples, projections, or estimates shared by HeatScale are for informational purposes only and should not be interpreted as guarantees.

6. Client Responsibilities

Clients working with HeatScale agree to provide reasonable cooperation, access, and information necessary for service delivery.

This may include:

HeatScale is not responsible for delays, issues, or reduced performance caused by missing access, incomplete information, lack of cooperation, or delayed responses from the client.

7. Third-Party Platforms & Tools

HeatScale may work with or recommend third-party platforms, software, and services, including but not limited to:

HeatScale is not responsible for:

Clients remain responsible for complying with the terms and policies of any third-party platform they use.

8. Payments & Fees

Where services are provided on a paid basis, fees, payment schedules, and terms will be agreed separately in writing or within a service agreement.

Unless otherwise agreed:

HeatScale reserves the right to suspend work where payment is overdue.

9. Intellectual Property

All content on this website, including but not limited to:

is owned by or licensed to HeatScale unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use any part of this content without prior written permission.

Where client work is delivered, ownership of deliverables will depend on the specific agreement between HeatScale and the client.

HeatScale retains ownership of any proprietary methods, frameworks, templates, systems, and internal processes unless explicitly transferred in writing.

10. Confidentiality

HeatScale will treat confidential business information shared by clients with reasonable care and discretion.

Clients also agree not to share, reproduce, or distribute HeatScale’s confidential processes, proposals, pricing, systems, or internal materials without permission.

This clause does not apply to information already publicly available or required to be disclosed by law.

11. Limitation of Liability

To the fullest extent permitted by law, HeatScale shall not be liable for any indirect, incidental, special, or consequential loss or damage, including but not limited to:

HeatScale’s total liability in relation to any claim arising out of or connected to its website or services shall be limited to the amount paid by the client for the relevant service in the 30 days preceding the claim, unless otherwise required by law.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot legally be excluded under UK law.

12. Website Content Disclaimer

The information on this website is provided for general informational and marketing purposes only.

While we aim to keep information accurate and up to date, HeatScale makes no warranties or representations regarding:

You rely on website information at your own discretion.

13. External Links

This website may contain links to third-party websites or tools.

HeatScale is not responsible for the content, availability, or policies of external websites and does not necessarily endorse them.

Use of third-party sites is at your own risk.

14. Privacy

Use of this website may involve the collection and processing of personal data.

Please refer to our Privacy Policy for information on how we collect, use, and protect your data.

If your website uses cookies or tracking tools, you should also include a Cookie Policy.

15. Changes to These Terms

HeatScale may update or revise these Terms at any time without prior notice.

Updated Terms will be posted on this page, and continued use of the website or services after changes are made will constitute acceptance of those changes.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Contact

If you have any questions about these Terms & Conditions, you can contact:

HeatScale
Email:adrian@heatscale.co.uk
Website: www.heatscale.co.uk